EdCo2025The Atlanta RIMS Educational Conference
Thursday January 30, 2025
Cobb Galleria Centre - 2 Galleria Parkway SE, Atlanta, GA 30339
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EdCo2025
7:30 Registration/Badge Retrieval 8:30 - 8:45 AM Welcome & Opening Remarks
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Breakout A: 10:30AM - 11:30AM Revolutionizing Claims Processing: The Impact of Generative AI in Workers' Compensation Generative AI is at the forefront of innovation across various industries, reshaping workflows and enhancing outcomes. This presentation will explore how generative AI is revolutionizing the workers' compensation sector, particularly through its applications in claims processing, fraud detection, and risk management. As more than half of insurers experiment with generative AI solutions, it is essential to understand how these technologies can improve efficiency and care delivery in this critical field. We will begin with a foundational overview of AI, defining its key components—such as machine learning, natural language processing, and robotics—and illustrating their relevance in today’s workplace. The session will then compare traditional claims processing methods with AI-enhanced approaches, highlighting significant improvements in accuracy, speed, and user experience. A major focus will be on how predictive AI models analyze data to identify risk trends, enabling proactive interventions that enhance health outcomes and lower costs. We will discuss the ways generative AI automates routine tasks, reducing workloads for claims professionals, and allowing them to concentrate on higher-value interactions with injured workers. Presenters: |